Privacy Policy — Plum Acquisition
Effective Date: February 25, 2026
Introduction
Plum Acquisition ("we", "us", "our") is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you purchase or participate in our Service. Our Service involves done-for-you LinkedIn outreach to deliver high-ticket clients for agency owners, coaches, and consultants. By registering for the Service, you agree to the terms of this Policy.
Information We Collect
We collect the following personal information from you:
- Full name
- Email address
- Phone number
- Business name (if applicable)
- Payment information (processed securely via third-party payment processors; we do not store full card details)
- Usage data and activity within the Service (campaign progress, outreach metrics, client delivery tracking)
How We Use Your Information
We use your personal information for the following purposes:
- To provide and deliver the Service
- To process payments and manage your account
- To communicate with you regarding your campaign progress, strategy sessions, and Service updates
- To assess refund eligibility in accordance with our Refund Policy
- To improve and develop our services
- To comply with legal obligations
- With your consent, to use your name, results, testimonials, or likeness in our marketing materials (as outlined in our Terms & Conditions)
Legal Basis for Processing (GDPR / International Users)
For users located in the European Economic Area, UK, or other jurisdictions with applicable data protection laws, we process your personal data on the following legal bases:
- Performance of a contract: to deliver the Service you have purchased
- Legitimate interests: to improve our services and prevent fraud
- Legal obligation: to comply with applicable laws
- Consent: for marketing communications and use of testimonials
Data Sharing
We do not sell your personal information. We may share your data with trusted third parties only where necessary, including:
- Payment processors (e.g., Stripe, PayPal) to process transactions
- Communication tools (e.g., Zoom, Google Meet) to facilitate strategy sessions
- Communication and project management platforms used to deliver the Service
- Legal or regulatory authorities where required by law
All third-party providers are required to handle your data securely and in accordance with applicable privacy laws.
Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. After this period, your data will be securely deleted or anonymised.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Access: request a copy of the personal data we hold about you
- Correction: request that inaccurate or incomplete data be corrected
- Deletion: request that your personal data be deleted (subject to legal obligations)
- Objection: object to certain types of processing
- Portability: request a copy of your data in a portable format
- Withdraw consent: where processing is based on consent, you may withdraw it at any time
To exercise any of these rights, please contact the one provided during onboarding.
Cookies and Tracking
Our website and Service platforms may use cookies and similar tracking technologies to improve your experience, analyse usage, and support functionality. You may control cookie settings through your browser preferences.
Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by email. Continued use of the Service after any changes constitutes acceptance of the updated Policy.
Contact
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact the one provided during onboarding.